LSI 3ware SAS 9750-8i User's Guide download pdf (Page 331)

www.lsi.com/channel/products 319

Warranty, Technical Support,

and Service

This section is organized into the following topics:

• Limited Warranty

• Warranty Service and RMA Process

• LSI Technical Support and Services

• Sales and ordering information

• Feedback on this manual

Limited Warranty

RAID Controller Hardware. LSI warrants the 9750 product against defects in

material and workmanship for a period of thirty-six (36) months from the date

of original purchase. LSI, at no charge and at its option, will repair or replace

any part of this product which proves defective by reason of improper

workmanship or materials. Repair parts or replacement products will be

provided by LSI on an exchange basis and will be either new or refurbished to

be functionally equivalent to new. Products or parts replaced under this

provision shall become the property of LSI.

Optional Battery Backup Unit (BBU) Hardware. 1-Year Hardware

Warranty: LSI warrants this product against defects in material and

workmanship for a period of twelve (12) months from the date of original

purchase. LSI, at no charge and at its option, will repair or replace any part of

this product which proves defective by reason of improper workmanship or

materials. Repair parts or replacement products will be provided by LSI on an

exchange basis and will be either new or refurbished to be functionally

equivalent to new. Products or parts replaced under this provision shall

become the property of LSI.

LSI warranty service is provided by returning the defective product to LSI.

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LSI 3ware SAS 9750-8i User's Guide Page 331